Compliance Officer - Ipswich

Location East Anglia

Reference 11

Type Permanent

Salary £35,000 - £45,000

Our client is a global leader in the provision of outsource services to the Insurance markets and experiencing significant growth. We are now looking to secure a compliance & audit officer to deliver the compliance requirements for this leading Insurance Claims company. 


*****Excellent Benefits & Pensions package included*****


Duties for the Compliance Officer include :

  • Take a hands on facilitation role for the delivery to cover regulatory, legislative and industry requirements and monitor the market for potential changes which could impact the business
  • Point of contact for external client and operational audits
  • Own Fraud, Data projection, Money Laundering and risk management.
  • Continuous improvement for procedures, process improvements or systems developments 
  • Liaise with Group Chief Risk Officer for  group wide adherence to group policies where necessary. 
  • Delivery of internal and external SLAs, including monitoring and reporting on FCA, FOS, DPA issues raised. 


  • Compliance 
  • Audit
  • Complaints 
  • Fraud
  • Risk
  • Quality Framework
  • Management Information

Essential Experience :

  • Previous experience in a similar role
  • Compliance Qualification
  • Experience of designing and delivering training programs
  • Experience of resolving complex customer problems / issues / complaints
  • Understanding of FCA, FOS, DPA and similar legislative industry requirements
  • Proven understanding of customer service processes and systems
  • Strong attention to detail and excellent organisational skills
  • Root cause analysis and data reporting expertise


  • ·Technical Claims background
  • ·Understanding of the Fleet and Insurer Accident Management industry

This is an exciting opportunity to join a market leader in Claims Outsourcing offering career growth and progression. If you would like to find out more about this exciting opportunity please get in touch with Denise Morris ; 

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