Expert Market Insight & Support
At the recent Vivid talks in Sydney I had the privilege of listening to a variety of industry experts talk about a range of topics, from the multi generation work forces that employers are now dealing with to leadership, C21 talent and culture. Speakers ranged from the engaging Dr Fiona Kerr, Paul D’Arcy and Rahaf Hafoish, to name a few. The emphasis on most talks that day was around leadership, change and culture going hand in hand.
This struck a huge cord with me especially, based on what we are doing at Nakama and being able to observe many of the organisations we work with. For our clients and for us, finding good talent is key and the word culture gets used a great deal. What makes a great culture? How do some organisations quickly align with a common set of practices while others don’t? Being a multi geographical organisation, how do we continue to coordinate and integrate efforts globally? We are well on the way to setting clear values, expectations and processes, but how does any organisation prevent them from falling behind, or in some cases, operating behind the curve every step of the way.
Leadership within an organisation is the driver for culture. What interests me is how and why some organisations and leaders are able to achieve significant and lasting performance that catapults them ahead of the competition (or falls flat). What is the criteria for success vs. failure?
One of our training partners has continued to do great work with us on what defines our Nakama culture. Most of you will remember the breakout session, looking at how we define culture as “the way things get done around here.” This drives behaviour and ultimately performance. If a business, no matter how large or small, is able to define and set very clear and aligned values and processes, it has been proven that it will consistently outperform those that cannot. That does not mean that we should not look to evolve. One of the take home points for any leadership group is that you need to understand what you need to do to stay relevant – when to pivot according to the environment you operate in.
So what does a business and leadership team in today’s environment need to deliver high performance? There are numerous opinions on this. The 4 that resonate the most with me are:
Leadership within organisations needs to navigate and change or overcome deeply rooted assumptions and behaviours within the environment that are preventing success. This can only happen if you are willing to take a long hard look in the mirror, ask the difficult questions and dig deep into what needs to change. That is the only way you can encourage people to let go of the traditional behaviours that, in many cases, no longer serve the purpose and goals of the organisation.
Rob Sheffield is Nakama’s APAC CEO and is based in Sydney.
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